CRM Concierge: Unleash Your CRM Team from Slow Sludge

Backlog Got You in a Chokehold? Concierge Breaks You Free

Say goodbye to bureaucratic slowness and hello to a lean, mean CRM machine. Our subscription Concierge service delivers a CIO and a full CRM-Ops crew to attack your backlog, squash tech debt, and accelerate your team's throughput - all for a flat monthly fee.

Traditional team organization used to divvy up the work into different specialist roles which have now been obliterated by the new tools and AIs that make our work 10x faster and more accurate. Offshore resources may be cheaper, but you lose valuable time documenting and explaining, then writing remedial instructions when they get it wrong. Forgeddaboutit. One talented human, able to listen, ask smart questions, and propose bold, elegant solutions, then build them. This person replaces an equivalent team of four to six humans from a traditional org chart.

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1. Your Salesforce Nightmare

Tired of CRM backlog crushing your morale?
Your CRM team is drowning in a sea of tickets, tech debt, and demands from the C-suite to “make stuff happen.” The platform is a beast, but it's got you cornered. Without a better method, it’s not a growth engine; it’s a boat anchor.

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2. The Rebel Edge

Concierge: Your Salesforce SWAT Team On-Demand
Kynoch Labs’ CRM Concierge isn’t your dad's consulting service. We’re a subscription-based lean team that lands and attacks your backlog
For one flat monthly fee, you get a fractional CIO who’s more strategist than suit-and-tie, plus a RevOps/CRM squad that crushes backlogs, builds Agentforce AI solutions, and aligns your tech with your goals. No bureaucracy, no fluff—just results
Warp-Speed Start: Onboard in days, not weeks, with solutions tailored to your mess.
Flex Like a Ninja: Scale up, scale down, pause, or pivot to specific projects—your call
No Sticker Shock: Flat monthly fee, no hiring headaches, just predictable awesomeness

3. Why we're different

Ditch the Dusty Consultants, Choose a Salesforce Revolution
CRM Concierge doesn’t just manage Salesforce—we weaponize it. While old school consultants churn out risk-averse ideas, excuses and bloated invoices, we deliver lean, innovative issue closure that burns through your backlog.
Escape the Sludge: Clear backlogs so your team can strategize, not suffocate.
Bury Tech Debt: Modernize systems and integrations for a Salesforce that hums.
Save Big: Slash 50-70% off your projected CRM team costs
We use AI tools for every step
- Hubbl
- Elements.Cloud
- VS Code + Cline + Claude
Each of our team members does the work of 6 people in the average week

4. What You Get

Instant acceleration: onboard in days, crunching your backlog by Friday
Dependable ETAs and completion dates
Rock steady monthly budget
Positive ROI by Month 2
Liberation from backlog paralysis
No-noise execution: we don't come to all-hands and HR meetings, we just work
Real-time views into our work
Radical agility: add / change priorities anytime you want

Concierge Levels

You can pick a level that feels right for your team and desired throughput.
You may change up/down at any time, effective 1st of the next month.
Billing is in advance, on the 1st of each month.
You get a live dashboard of hours, tasks, completed / in progress / pending / rejected.
Hours over/under are carried to the next month, for 60 days maximum.

Options:
Platinum: 80 Hours/Month - All tasks, support, small projects, advisory, engineering
Gold: 40 Hours/Month - Non-project, enhancements, reports, assets, automations
Silver: 20 Hours/Month - Non-project, enhancements, monitoring, support8h
Custom: Let's set your custom level together.

Pricing: $4K to $15K, custom service levels available.