You're Underusing Your Advanced CRM.
Let's Fix That – Fast.
Most companies in healthcare, tech, and financial services are sitting on unused AI features while priorities shift weekly. I built Kynoch Labs to deliver flexible, high-impact Salesforce solutions quickly, nimbly, and without rigid contracts or offshore handoffs.
Mark Brennan here – 18+ years in the Salesforce ecosystem (former Salesforce employee 2008-2009, Head of Information Services at Pandora helping prep for IPO, founded Benissimo and e:Solutions CRM, Director roles at Coastal Cloud and FMT Consultants). Now at the helm in California with a small, expert US-based team.
Sound Familiar?
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Paying monthly for Agentforce / Data Cloud that's mostly unused or only scratching the surface
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Automations were never fully set up – Salesforce functioning more like an expensive spreadsheet than an AI-powered engine
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Stuck with a long-term partner with junior devs, offshore resources, or slow-motion cautious bean counters hesitant to initiate bold change
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Priorities change every Tuesday, but your partner can't pivot, stuck in backlog and compliance mud
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Wasting hours on manual tasks while competitors pull ahead with autonomous AI agents
I've seen this pattern across hundreds of midmarket orgs over the last 18 years. That's exactly why I founded the company – to create something more agile, personal, and focused on getting real AI value fast for your workforce.
Why We're Trusted
Hi, I'm Mark Brennan, founder of Kynoch Labs.
I've been deep in the Salesforce ecosystem since 2006:
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Former Salesforce employee (2008-2009) in Marketing Operations
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Head of Information Services at Pandora – built their Customer 360 ecosystem and helped prepare for NYSE IPO
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Founded Benissimo (2012-2017) delivering elegant Salesforce solutions to growth-stage companies
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Co-founded and led e:Solutions CRM until 2021
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Director of Delivery at Coastal Cloud and Salesforce Practice Director at FMT Consultants
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Regular speaker at Dreamforce and other events, recognized for integrated SaaS ecosystem design
Now at Kynoch Labs: No big-firm bureaucracy or layers of management. You work directly with me and our small, 100% US-based team of Einstein-certified architects, developers, and data specialists.
We are a certified Salesforce Partner, 100% onshore team in the continental United States.
How We're Different (And Far Less Risky)
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No yearly lock-ins – Week-to-week or modest SOW engagement, cancel anytime with no penalties
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No offshore teams or junior handoffs – Direct access to me (the founder) + 100% US-based Einstein-certified experts
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No hard selling – We only move forward if it's clearly a great fit
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Concierge package or fully agile – We adjust instantly when your priorities shift (no waiting for the paperwork)
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Personal involvement – I lead architecture and strategy on every project
We're built for midmarket leaders who need speed, flexibility, and real results from their Salesforce investment – especially the new AI capabilities.
Would It Be a Terrible Idea to Jump on a Quick 15-Minute Call?
If any of this resonates – unused AI licenses, shifting priorities, frustration with rigid partners – let's talk.
No pitch deck, no pressure sales. Just a candid conversation about where you are with Salesforce, Agentforce, Data Cloud and Einstein... and whether there's a faster, lower-risk path forward with us.
Book 15 Minutes Now
P.S. If it's not a fit right now, no worries at all – you'll at least have a trusted Salesforce AI expert contact for when the timing is better.
Clients say...
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"Working with Kynoch Labs has been an extraordinary path - brilliant ideas, elegant design, great understanding of our business, nimble and efficient execution, and the team are so easy to work with. We're delighted!"
Kevin, CSI
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"Kynoch Labs revolutionized our ideas of what's possible. In a short timespan, they listened, understood, proposed a plan and delivered beyond our expectations."
Dixon, SRC Digital
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"We needed a ninja team that could quickly grasp the problem and build for the opportunity. Kynoch came in and showed us the path from idea to reality, and how to own it"
Amanda, The Wine App
